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Customer Centric

WHAT IS CUSTOMER CENTRIC? DEFINITION AND MEANING

Company puts customer at the center of everything they do, listening to customer’s needs and creating value for them.

SYNONYMS

We analyzed official “Our Values” documents from 521 S&P 500 companies. 49% of them listed Customer Centricity as an official value, the 3rd most cited of our Big 9 Values. Here is how they talk about Customer Centricity.

SOLUTIONS

Harnessing groundbreaking AI, CultureX measures and improves Customer Centricity with direct, quantifiable ties to value creation.

By focusing on a variety of aspects of customer orientation, we offer advisory of unrivaled concreteness and actionable potential.

  • Solve our client's problems

  • Client value creation

  • Deliver for our clients

  • Customer driven

  • Customer comes first

  • Take care of our customers

  • Customers talk, we listen

  • Deliver awesome

  • Customer obsessed

  • Enable client success

  • Value customers

  • Anticipate customer needs

  • Earn customer trust

  • Service spirit

  • Customer focus

  • The Mom test

  • Relationships

  • Wow customers

  • Delight the customer

  • Customer fixation

  • Service excellence

  • Serve customers

  • Know the customer

  • Committed to customer

  • Passion for customers

  • Exceed customers' expectations

See How CultureX Can Improve Your Customer Centricity

We analyzed over 1 Million Glassdoor reviews to find out:

Most Customer Centric Companies
Most Customer Centric Industries
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Customer Centric on the Blog